Installing agent on external PC - Computer name could not be found

0

Hi,

I have a remote PC that's never been added to PDQ inventory before.

Is it possible to add it using the remote agent.

This is what I've done so far...

  • Added an entry for the PC manually from active directory.
  • Exported the agent install xml
  • Copied the xmp and the agentinstaller.exe to the remote target PC.
  • Installed the agent.
  • Triggered a Standard scan.

When I set off a scan I get "Computer Name could not be found" I can reach https:agentapi.pdq.com from the remote target PC.

Is there anything I've missed?

Many Thanks.

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0

Are you still having trouble with this? As far as I can tell, you installed it correctly. Sometimes External Agents can take a while before they show up in your console.

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