Can't download packages from "Package Library"

0

Hello,

i have problems with downloading packages from the "Package Library".

The download started and a package was created, but there are not steps inside.

Are you having server problems or what can be the problem?

I have an enterprise license.

Thanks

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exactly same problem here

i tested with following packages today (28.12.2018 around 07:00 UTC):

  • adobe reader dc 19.010.20064
  • filezilla 3.39.0
  • vlc 3.0.4

example for the 'empty steps': related package: adobe reader dc 19.010.20064

enter image description here

Yeah this is happening to me also, anyone got a fix?

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Yep, that's on our end. Big hammers have been distributed to our devs, so hopefully it will be resolved soon! https://support.pdq.com/knowledge-base/1828

I am running into same issue. I just updated my PDQ Deploy to 17 Release 2 Enterprise version and can't download any packages.

There are many things that can cause that. Check your antivirus, firewall, and proxy. If none of those are the obvious culprit then please reach out to support@pdq.com.

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Now it works again.

Thanks

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